We make sure you have access to the right care when and how you need it. As a Molina Healthcare member, you can trust us to provide you with:
| We Are About | What We Offer | How We Deliver |
|---|
| Quality Care |
Quality Healthcare | We provide NCQA-accredited health care for every health need and for all ages. (Being NCQA accredited means Molina Healthcare is a national leader in quality Medicaid care.) |
| Programs and Services (At no cost to you) | We provide a range of programs and services for you to manage health conditions and stay healthy. | |
| Commitment to Quality | Our Quality Improvement Program aims to improve quality of care, member safety and quality of service. We look at diverse cultural and language needs and coordinate care for complex health needs. | |
| Member Feedback Surveys | To maintain our quality care, we ask our members how we are doing. We use member and CAHPs customer satisfaction surveys and HEDIS scores. | |
| Easy Access to Healthcare |
Health Plan Options | We provide health plans through government-funded programs such as Medicaid/Medi-Cal and Medicare. |
| Medical Clinics | We own and operate clinics in five states, offering you a safe and clean environment for you to get care. More clinics are on the way. | |
| 24-Hour Care | Members in need of health care advice or information can contact our Nurse Advice Line any time, day or night. | |
| My Molina - Member Web Portal | My Molina is designed for members to save time by managing health plan tasks online. | |
| Friendly Customer Service | Dedicated Member Services Team | Our member services team is a phone call away and ready to respond to your questions and get you the help you need. |
| Community Support | We are committed to the communities we serve with our employee volunteer program, charitable giving and Molina’s Community Champions Awards. |
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